Careers

You will be the key point of contact between the agency account handling and the digital and creative teams and will ensure that the highest quality of work is produced.

You will produce the required documentation and reports in order to clearly communicate the status of every project and to highlight & resolve any potential issues before they arise.

The Senior Project Manager will also proactively develop Health Unlimited’s project management processes and way of managing digital work and resourcing.

Required Skills & Experience

• Comprehensive commercial project management experience
• Extensive experience of Agile, Scrum, and Waterfall project management methodologies
• Experience of project managing a number of designers and developers
• Ability to efficiently handle multiple high-pressure projects simultaneously
• Exceptional time management skills
• Excellent organisational skills
• Superb communicator
• Excellent proactive problem solver
• Ability to adapt quickly and be flexible in the face of changing priorities
• Excellent attention to detail
• Appreciation of the various web development technologies (e.g. HTML, CSS, JavaScript, ASP.NET)
• Client-facing experience
• Experience of new business development
• Working experience of Windows based PCs along with the Microsoft Office suite

 Desirable

• Previous senior project management experience
• Certified Scrum-Master
• Agency experience
• Knowledge of pharmaceutical and healthcare industry

Specific Responsibilities:

Project Management

• To be involved with the planning of all creative/digital solutions to meet account handling and client briefs
• Chairing of planning and production meetings when & where necessary
• Production of project timelines and milestones and proactively managing the project lifecycle
• Creation of the following documents in order to assist the agency
  • Statements of Work
  • Proposals
  • Specifications
  • Time & cost quotations
  • Project status updates
  • Risk logs
  • Issue logs
• Identification and implementation of efficiencies
• Ensure relevant internal & client status reports are prepared and sent
• Ensure job folders are kept up to date/organised
• Gain knowledge of client products and markets

Trafficking & Scheduling of Work

• Production of daily & weekly work schedules for the team to hit pre-defined timelines
• Communicate schedules of work to relevant parties to ensure that deadlines are adhered to
• Prioritise the work flow of the digital programmers & designers
• Managing delivery towards quotes, estimates and resource planning

Digital Production

• To be heavily involved in digital brainstorm / kick off meetings ensuring that the projects deliver against objectives
• Quality control of all production jobs
• Liaise with internal personnel on the production process to ensure all parties are working to a common goal
• Understanding the role of other external agencies (web hosts, multimedia, etc)

Financial Management

• Liaise with account handlers and the digital team to ensure that accurate estimates are provided to clients
• Monitor hours spent by the digital team throughout job lifecycle to ensure it is within budget
• Ensure Purchase Orders are received for projects ahead of project start (invoicing) at the end of each month

New Business

• To be alert to opportunities for organic growth of accounts
• Take an active role in the preparation and presentation of proposals, new business pitches and client presentations
• Promoting team’s capabilities around the Unlimited Health group and beyond

Communication

• To be the main point of contact for internal account handling and creative/digital teams and act with enthusiasm and a helpful, ‘can-do’ attitude
• Ensure clear and efficient communications between creative/digital and the wider company
• Respond to all communications in a timely manner
• Liaise with clients, where appropriate, for clarity, to assist in pitches and to troubleshoot digital issues
• Participate in discussions with clients and team members about digital best practices and help teams identify optimal digital solutions
• Help to educate account handlers on new processes and projects

 

ATTRIBUTES & BEHAVIOURS

Innovative; Strong interest in multimedia and interactivity; Takes responsibility and ownership; Generates novel ideas and solutions; Proactively questions the status quo; Great attention to detail; Balances speed and accuracy in delivery of tasks; Gets involved early; Delivers with passion.

ROLE

The role of the Art Director is focused on delivering cutting-edge ideas and overseeing their production in all channels.

This position offers a high level of autonomy and ownership across a wide variety of clients and projects.

Working both independently and as one half of a Creative Team, you will be part of a growing, multi-disciplinary Creative Department.

Projects are many and varied, with the agency seeing a significant rise in digital and film-based content over recent years.

As you would expect, the work is fast-paced, with demanding deadlines you will need to hit while constantly pushing levels of craft.

EXPERIENCE & SKILLS

We are looking for an integrated middleweight Art Director, whose portfolio demonstrates outstanding conceptual thinking, immaculate execution, with multiple examples of ideas that communicate effectively across digital platforms.

You will most likely come from a well-respected advertising agency, where you will have worked on multiple campaigns for mainstream brands.

The appeal of this role is in joining an agency that is committed to, and understands the value of, creativity. But moreover, provides an environment where the creatively talented can make work that has the power to bring meaningful change to people’s lives.

 

 

About Health Unlimited

For more than 25 years, Health Unlimited has been driving results for companies solving the world’s most complex and challenging health issues. We provide the full range of public relations and public affairs services to health care, pharmaceutical and biotechnology enterprises in the non-profit, government, academic and industrial sectors throughout the world.

Consistently ranked among the top independent health care agencies in the U.S., Health Unlimited brings together 50+ health care communications professionals in New York’s historic Flatiron District who are focused exclusively in health and science across many therapeutic areas and health industries.  All clients, regardless of size, are provided direct involvement of a long-tenured senior team.  Health Unlimited has a culture of honesty, hard work, collegiality and respect.

Primary Responsibilities

• Contribute strategic/creative ideas for tactics to meet client challenges.
• Project management of agency account activities from project planning to tactical execution, details and account administration.
• Develop a range of audience-appropriate, clear and concise written materials, including distilling scientific content into patient-friendly language.
• Direct junior staff and vendor relationships in execution of account projects
• Play active role in client and team meetings; help determine and manager work flow, assignments and deadlines
• Provide quality control, maintain budgets, manage invoices and activity reports

 

Ideal Candidate

• 5+ years of public relations agency or combination of agency plus in-house pharmaceutical/corporate or non-profit healthcare communications experience.
• Ideal candidates will have experience with strategic traditional and social media campaigns; financial management experience with budgets $500,000+; skilled at juggling multiple projects on deadline, with guidance from senior team members. Candidates will have experience with media relations, scientific data announcements, product launches, scientific meetings as well as familiarity with the FDA.
• Must be a fast learner and motivated for success and growth of self, team and accounts; possess an ability to manage and direct individual activity, plus support junior staff, seek guidance from senior managers and keep everyone informed.

About Health Unlimited

For more than 25 years, Health Unlimited has been driving results for companies solving the world’s most complex and challenging health issues. We provide the full range of public relations and public affairs services to health care, pharmaceutical and biotechnology enterprises in the non-profit, government, academic and industrial sectors throughout the world.

Consistently ranked among the top independent health care agencies in the U.S., Health Unlimited brings together 50+ health care communications professionals in New York’s historic Flatiron District who are focused exclusively in health and science across many therapeutic areas and health industries.  All clients, regardless of size, are provided direct involvement of a long-tenured senior team.  Health Unlimited has a culture of honesty, hard work, collegiality and respect.

Primary Responsibilities

• Serve as core team member for program implementation, self-direct own responsibilities, seek guidance from senior managers and keep everyone informed, play active role in team dynamics.
• Manage small scale projects from start to finish, including basic research assignments and various program activities.
• Develop initial drafts of a range of audience-appropriate written materials.
• Maintain team reporting mechanisms including results reporting, budget tracking, etc.

Ideal Candidate

• 6 months to 1 year of internship, public relations agency or combination of agency plus in-house pharmaceutical/corporate or non-profit health care communications experience.
• Highly organized, good oral and written communications skills.
• Familiarity with basic PR writing forms, social media and media monitoring tools.
• An ability to design and conduct research projects.
• Knowledge of key areas of media, ability to structure pitches.
• Has experience in implementing event/organizational checklists, including working with vendors, and ability to develop project timelines.
• Must be a fast learner and motivated for success and growth of self, team and accounts.

You will be working with a broad range of clients and projects. Solid skills and experience in project management fundamentals are a must (budgeting, planning, developing statements of work, functional specifications, quality assurance specifications etc.). You will proactively work with improving our working processes and project management in the agency.

You will have solid experience of the creative process, UX, design and technology delivery – as well as the people skills to foster a team culture.

Some examples of recent projects include; interactive touch-screen congress kiosks for LEO Pharma, Virtual Reality mode of action experience for Cow & Gate, Agnitio eDetails (CLM systems) for Roche, Veeva eDetails for LEO Pharma, development of custom CLM platform, Veeva approved emails and an event management app for Grünenthal.

Knowledge and experience requirements

• 5+ years hands-on development experience most recently as a Senior Developer or Architect and wanting to take the step into management
• Experience using CLM systems (closed loop marketing) such as SalesForce, Veeva, Agnitio and Cegedim
• Team management and leadership, resourcing, recruiting skills
• Explaining technical project aspects to non-technical stakeholders
• Technical experience:
• Frontend
• HTML/5
• CSS – 3 / SASS
• Familiarity with modern Javascript practices (e.g. node, ES6)
• Backend
• PHP / SQL / LAMP
• Knowledge of Apache / IIS / Windows Server and general hosting Infrastructure
• .NET / Microsoft stack experience*

• Content Management Systems such as WordPress, Adobe Experience Manager, Drupal, Umbraco etc
• Understanding of pharmaceutical and healthcare industry or other regulated environments

Nice to have

• Experience of Agile project management such as Kanban and Scrum
• Client liaison experience, both from marketing and technical point-of-views
• Mobile device app development native/PhoneGap
• Knowledge of emerging UX and development tools such as Sketch, Invision and Zeplin

Specific responsibilities

Technology:

• Identifying and defining technology platform, structures and principles
• Investigating new and emerging technologies and applying these where necessary
• Implement and maintain code repository systems
• Assist in development of websites, applications, etc when resourcing requirements demands – hands on coding

Project management:

• Leading, guiding and supporting the technical development of all projects.
• Ownership of all digital delivery to clients and/or end-users
• Ensuring projects are delivered against planned time and budget constraints – ensuring projects are commercially viable and sustainable
• Helping with the development of project specifications and technical documents
• Ensuring that projects are kept within brief and to agreed specifications
• Owning the creation of development costing estimates, quotes, timelines, resource need plans and project specifications and documentation

Leadership:

• Recruiting and managing freelancers and offshore contractors as and where necessary
• Be seen as a leader within the department and the wider team
• Provide direction and best practice to team members to enable efficient and timely completion of projects
• Taking an active interest in the management and development of the entire team
• Day-to-day management of development team
• Demonstrate commitment to the development of your direct line reports, mentoring team members where appropriate
• Taking a lead of all other technical staff (contract or permanent), explaining structures and procedures

New business:

• Involvement in delivering pitches and new business proposals as and when appropriate

Team Structure
This role reports into Digital Engagement Director, with one head of development and one junior developer reporting into this role.

Team Responsibilities
We expect our team to reflect our HUman spirit:

SUCCESS: achieving results with work we are proud of
PERSISTENCE: with our purpose, delivering for all our stakeholders
INTEGRITY: from reliably sticking to our principles and what we believe to be right
RESPECT: for each other and our audience shapes everything we do
INTELLIGENCE: to build on and apply our knowledge and expertise
TEAMWORK: that enables us to deliver what we couldn’t as individuals

 

You will have knowledge and understanding of the importance of maintaining strong client and external third-party relationships. You will possess a creative and ‘can do’ outlook combined with an ability to work under pressure to set deadlines.  Strong communication, project planning, organisational and time management skills are a must. You will also have an understanding of good business practice, implementing processes, attention to detail and be a good team player.

You will have medical writing excellence and an understanding of the principles of good practice (e.g. Good Publication Practice 2 (GPP2) and European Medical Writers Association guidelines and ISMPP Professional Medical Writer ethics). You will have a broad understanding of clinical medicine, excellent written, verbal and presentation skills and experience working on evidence-based medicine editorial.

You will have a willingness to understand the information landscape and to develop new skills of an editorial nature. You will have an eloquent understanding of evidence-based medicine and have the flexibility to devise and implement solutions to meet client needs.

We are growing a company and need people with drive and enthusiasm to be part of it. You will work with a talented team and will be mentored and supported by people who have enormous experience and expertise to share.

Key responsibilities include:

• Deliver and manage written client work within a team of medical education experts
• Be primarily responsible for developing and writing CPD articles, slide sets, clinical papers, training modules, advisory board reports, review articles, manuscripts, and other clinical based written materials on behalf of your clients in a timely fashion on budget. This includes ensuring that there is a consistent emphasis on clinical accuracy and perfect referencing in line with client SOPs
• Be responsible for some level of engagement with clients as well as advising on clinical feedback received from authors and KOLs
• Implement a critical review process for all written materials
• Ensure project evaluation targets are set and implemented
• Research for clients and new business pitches, research on clinical areas
• Identification of opportunities to grow existing business
• Full understanding of the ABPI, specifically with regards to editorial boundaries

We love the work that we do. It is rewarding. It is fun. It’s hard work, and it makes a difference.